Common Questions

1. What is ADSL?
2. Where is Ezylink Broadband ADSL available?
3. What are the limitations of ADSL?
4. Will all my normal Telephone features work with ADSL?
5. How much does it cost?
7. What modems are supported on Ezylink Broadband ADSL?
8. Why am l required to submit my phone account with the application?

1. What is ADSL?

Asymmetrical Digital Subscriber Line provides always on Internet access over your existing phone line. Using a special ADSL modem and line filters, the frequency bands that are available on the copper phone line are expanded to enable higher speeds.

2. Where is Ezylink Broadband ADSL available?

Ezylink ADSL is available on all enabled exchanges in Victoria, New South Wales and Queensland.

3. What are the limitations of ADSL?

ADSL is only available on enabled exchanges. Even if you exchange area is enabled, this does not guarantee you can get ADSL. Distance limitations from the exchange apply, and also "technology blockers" on your phone line can cause a problem in obtaining an ADSL connection.

4. Will all my normal Telephone features work with ADSL?

All your normal phone services will continue to work once ADSL is installed, there may however be a short interruption to your phone service when ADSL is enabled on the line.

5. How much does it cost?

Detailed pricing information for Private users can be found HERE,

7. What modems are supported on Ezylink Broadband ADSL?

A full list of supported hardware can be found on our Supported Hardware Page

8. Why am l required to submit my phone account with the application?

We are required by our wholesaler to check that the name on the ADSL application is the same person the phone line is provided to.